What happens every spring? No, not baseball. No, not daffodils, although they happen, too.
Spring, and especially the end of the semester, is the time when otherwise sensible and rational academics get. . .touchy.
Minor slights become major affronts that demand action. Discussion lists and Facebook blossom with testy demands for accountability.
Letters and petitions flourish about matters that a face-to-face conversation could solve. Sides are chosen and colleagues demand that you join them or else be held accountable for not caring enough.
Escalation becomes the norm, and old injuries, real or perceived, are brought out for their annual airing. It's a springtime Festivus.
I'm not talking about the social issues that are genuinely causes to protest, but rather things like "how come the professors on one floor get green staplers and we have to settle for red ones?"
I'm exaggerating, of course, but I get caught up in this, too. A few years back, I recognized that it's a pattern and now earnestly try to keep my mouth shut and, if that doesn't work, to "take my hands off that" problem.
Have you noticed this, or is it just my end-of-semester crankiness clouding my judgment? Or should we be more attentive to these issues all the time instead of just in the spring?
Showing posts with label anger management. Show all posts
Showing posts with label anger management. Show all posts
Monday, April 25, 2016
Friday, February 12, 2016
Enough's enough: knowing when to say "I'm done with this"
As one part of my job, I have to deal with Fiendish Counterintuitive Software. (I figure that every campus has some kind of FCS, so I'm not alone.) FCS requires training, and workshops, and more training every time they change FCS, which is constantly. I have some administrative assistance with FCS, but I still have to deal with it. (I'm reminded of Bardiac's post about how universities are off-loading clerical tasks as an unpaid addition to faculty duties.)
When you think you have FCS-taming down to a fine art, it suddenly locks you out, or won't permit changes, or otherwise balks. Then the FCS gods say, "Oh, didn't we tell you? You can't do it that way."
Sometimes it doesn't load at all, and you contact the FCS gods, and they tell you variations of "You're doing it wrong"--must be the wrong browser, wrong time of day, poor connection, etc. It never is.
And we continually get sudden, cheerful threat letters from the FCS gods: "X has to be done during the week of [insert inconvenient date] or else."
The time spent on this part of my job has literally doubled since FCS was installed. I keep time logs of this, because I can't believe how much time it takes.
This week and last have been devoted to servicing the FCS, to the exclusion of any writing and the barest minimum of class prep.
The latest cheerful threat letter--let's call it Threat Level Midnight--commanded that a New Procedure should be done. I tried and failed (more hours wasted) over the past two days before learning that--"Oh, didn't we tell you?"--I don't have access to do New Procedure, which requires yet more training, before I can do yet another task that is essentially clerical.*
Did I mention that at all the trainings I attended, I saw only women, and mostly support staff, involved? No male department heads, professors, or administrators.
Did I mention that as an academic, my job description is publishing, teaching, and service, in that order, with the last-named now completely overwhelming the other two, thanks to FCS?
Did I mention that I recently received a small university-wide honor for my scholarship and not my FCS-wrangling abilities?
So I walked into the chair's office and said, "I'm done with this. No more FCS training. No New Procedure. I'm done." Ze agreed, wholeheartedly.
Sometimes, enough's enough.
*Edited to add: I've worked at clerical jobs and enjoyed them. But this job is not supposed to be one of them.
When you think you have FCS-taming down to a fine art, it suddenly locks you out, or won't permit changes, or otherwise balks. Then the FCS gods say, "Oh, didn't we tell you? You can't do it that way."
Sometimes it doesn't load at all, and you contact the FCS gods, and they tell you variations of "You're doing it wrong"--must be the wrong browser, wrong time of day, poor connection, etc. It never is.
And we continually get sudden, cheerful threat letters from the FCS gods: "X has to be done during the week of [insert inconvenient date] or else."
The time spent on this part of my job has literally doubled since FCS was installed. I keep time logs of this, because I can't believe how much time it takes.
This week and last have been devoted to servicing the FCS, to the exclusion of any writing and the barest minimum of class prep.
The latest cheerful threat letter--let's call it Threat Level Midnight--commanded that a New Procedure should be done. I tried and failed (more hours wasted) over the past two days before learning that--"Oh, didn't we tell you?"--I don't have access to do New Procedure, which requires yet more training, before I can do yet another task that is essentially clerical.*
Did I mention that at all the trainings I attended, I saw only women, and mostly support staff, involved? No male department heads, professors, or administrators.
Did I mention that as an academic, my job description is publishing, teaching, and service, in that order, with the last-named now completely overwhelming the other two, thanks to FCS?
Did I mention that I recently received a small university-wide honor for my scholarship and not my FCS-wrangling abilities?
So I walked into the chair's office and said, "I'm done with this. No more FCS training. No New Procedure. I'm done." Ze agreed, wholeheartedly.
Sometimes, enough's enough.
*Edited to add: I've worked at clerical jobs and enjoyed them. But this job is not supposed to be one of them.
Saturday, December 05, 2015
End-of-semester anger management
![]() |
| Figure 1. Cary Grant does exactly what he's told to do. |
I've been operating under the "two phrases" nonconfrontational approach recently. Some things are worth fighting for or about, and some aren't. If the subject is the latter and is a low-stakes situation, I think of these.
The first is "a soft answer turneth away wrath." On a collaborative project recently, one longtime collaborator used some phrasing in an email that would normally have made me send a blistering reply. But it's clear we're all under a lot of stress with this project and that zie was feeling it. I sent a more diplomatic email and received an apology, where a blistering one would have made the whole thing worse. The length and strength of the collaborative relationship helped.
The second is from the movie Gunga Din,* which I don't think I have ever watched beyond the opening scene. In the opening scene, you're introduced to the three main characters, of whom Cary Grant is one, and they're all brawling with a bunch of other men (I don't remember why).
In the midst of the brawl, Cary Grant pushes one of the men to the window. A sergeant watching from below says, "Hey, take your hands off that man."
Grant does as he's told, and the man promptly falls out the window (but of course isn't hurt). He shrugs as if to say, "What? You told me to do it, and I did."
Here's how "take your hands off that man" is helpful. The hardest thing to learn as an adult is that (1) you're not in control of everything and (2) sometimes you have to shut up and let decisions that you wouldn't agree with take their course. Maybe things will work out.
But say you've worked hard on something, or informed someone of the likely consequences of an action, maybe a couple of times. The committee or person isn't listening. There's nothing you can do. What do you do in that case? "Take your hands off that man."
Obviously you need to continue to press your point if it's a high-stakes situation, but if not? Think Cary Grant and release your grip.
* (Yes, I know: racism, imperialism, colonialism, war, violence, etc. etc. etc.)
Tuesday, January 08, 2008
On not stopping by woods on a snowy evening
with apologies to Robert Frost
White snow driving across a winding road
and piled deep on the road
unsanded and unplowed.
White knuckle driving.
An SUV roars up behind
flashes its lights,
wants me to pull off the road
and let it pass.
Where exactly do you want me to go, genius?
Off to the woods, lovely, dark, and deep
where the granite boulders would make short work of my car's front end?
Or onto the shoulder, where driving one foot too far to the right
sends me over a cliff
unmarked by reflectors
unguarded by guardrails?
He surges past
splattering slush on my windshield,
blinding me.
I keep my pace, for I have miles to go before I sleep.
White snow driving across a winding road
and piled deep on the road
unsanded and unplowed.
White knuckle driving.
An SUV roars up behind
flashes its lights,
wants me to pull off the road
and let it pass.
Where exactly do you want me to go, genius?
Off to the woods, lovely, dark, and deep
where the granite boulders would make short work of my car's front end?
Or onto the shoulder, where driving one foot too far to the right
sends me over a cliff
unmarked by reflectors
unguarded by guardrails?
He surges past
splattering slush on my windshield,
blinding me.
I keep my pace, for I have miles to go before I sleep.
Subscribe to:
Posts (Atom)
