In its charmingly belated way, the Chronicle has discovered another "new" technology: Endnote and RefWorks. [Edited: Here's a free link: http://chronicle.com/free/v52/i40/40a02901.htm.] It's one of the "most e-mailed" links this week.
I haven't used RefWorks but have used Endnote through several versions. I started with version 3.0 and am now up to version 9, so that'll tell you something. I skipped the very buggy version 8, but other than that I've faithfully plunked down the $100 or so for upgrades every couple of years. Needless to say, I'm a huge fan of this software, and it's a subject about which I tend to bore everyone silly if they're unlucky enough to ask about it, which (surprise, surprise) they tend not to do. Every once in a while I see a reference to it, but no one seems to share my geeklike devotion, especially in the humanities.
So--better ten years late than never, Chronicle, if it'll bring new devotees to the fold.
[Edited to add: Profgrrrl beat me to the punch on this one; sorry for being a copycat.]